WANTED: Part-Time Customer Service PERSON

Want to work remotely, and make a difference in the world?

At Love At First Fight, we specialize in helping couples repair their troubled marriages and be happy together through our cutting-edge online courses. As a fast-growing company, we receive a lot of enquiries from potential customers and existing customers.

We're looking for a special someone to join our Customer Happiness team to help support our customers.

This position is a full time remote work (work from home), position with a 3 month trial period. 

Full training will be provided.


  • Respond to client emails, Facebook messages and text messages in a timely and empathetic manner.
  • Moderate Facebook comments.
  • Maintain accurate records in our CRM system and website backend.
  • Write our step-by-step operating procedures.
  • Handle miscellaneous administrative tasks as required such as course scheduling, refund requests and defend credit card disputes.


  • Empathy and a desire to help and make a difference in people's lives.
  • High school diploma.
  • Excellent written and spoken English.
  • Proficient typing, computer and office software experience e.g. Gmail, Google Drive, etc...
  • Your own PC or Mac.
  • Strong organizational and time management abilities.
  • A CV outlining your previous work experience.
  • Two references that we can contact.
  • Previous experience in a customer support or administrative role a plus (but not essential as training will be given).
  • A PayPal account to receive payment.
  • Stable internet connection (at least 10 Mbps).
  • Backup power and internet connection (if that's an issue in your country).


  • During your 3 month trial period: $10/hour on weekdays. $13/hour on weekends.  
  • After your 3 month trial period: $12/hour on weekdays. $15/hour on weekends.  
  • 100% Remote work opportunity as an independent contractor. You'll invoice us monthly for your hours worked.

Application Process:

  1. Record a 2-3 minute video introducing yourself to us. It doesn't have to be professional, as long as you're well lit. 
  2. Then, complete a 15-minute personality quiz.
  3. Then, complete two written tasks where you'll draft a response to a fictional client email.
  4. Finally, upload your CV.

Please complete all the above tasks, or your application will not be considered. 

Love at First Fight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now and help us make a difference in the lives of couples worldwide!